Oakwood Premier Cozmo Jakarta

Almost everything. But when we booked a 2 Bedroom Suite/ Apartment we are expected to get 2 Bathrooms, but we were offered only 1 Bathroom which is not correct. We had to pay a substantial Charge to shift to an apartment with 2 Rooms & 2 Bathrooms which should be refunded. The Manager ( I guess her name was Yessee - pardon me if I spelled her name wrong) was exceptionally courteous & are happy that She included Complimentary Breakfast for 2 days was excellent and tasty food as we are vegetarian and the staff at the Breakfast Restaurant understood our needs and served us with exceptionally Good Vegetarian Dishes for which please convey our Thanks to them.

Asalaamualaikum.w.r.w.b your service was extraordinary Oakwood premier cozmo ❤️ Exceptionally friendly staff Respectful and humble staff Staff is always smiling and greeted us so nicely - made me and my family feel very comfortable Room service was on point It was our first time coming to Jakarta for a holiday in Indonesia, and they made each day of our trip so worthwhile. Breakfast was included in my purchase, and the staff and the manager in the breakfast lounge were exceptionally friendly, kind, and smiling, and they were always happy to serve at our table of any requests we made. Breakfast food was delicious. Our return flight was in the early hours, so the staff packed and delivered our breakfast to our room 8 hours prior. Reception staff were always smiling and greeting us. The check in and check out staff were so humble and respectful. We had the best time in Oakwood premier cozmo and we enjoyed our 5 day (first time) holiday in Jakarta. Terima kasih 🫶 to the entire team at Oakwood premier cozmo 🫶💗🫶 Would love to come back only because of the friendly, helpful and approachable staff at your hotel. Not to forget the hearty people of Indonesia 🇮🇩 ❤️ JazaakAllahKhayr ❤️ Terima kasih 🫶

Firstly thankyou so much for giving us free room upgrade. We felt like home to stay here, very complete in room facilities and it's all clean and in perfect condition (smart TVs, kitchen sets, and washing machine were making our stay more comfortable). Good location and easy to find foods. Nice staffs

The family suite was excellent, two bedrooms, two bathrooms, living room and kitchen, all very spacious and tastefully decorated. Breakfast was excellent, lots of choices for everyone: warm, cold, sweet, Asian, Western, yoghurt, eggs, etc. etc. Swimming pool was good and a nice way to cool down, fitness centre well equiped. Location is good, lots of shopping and dinning places nearby.

The amenity is quite complete, functional and maintained. The staff were superb friendly. Nearby apartment, there are ranch market, restaurants, 10 min walking distance to the mall and 20-25 min drive to Grand Indonesia.